We do not store credit card details nor do we share customer details with any 3rd parties.
alansimmonsmusic.com is designed to provide a safe and secure shopping environment. When you access account information or place orders, we work with the browser software on your computer to establish a secure, encrypted connection using an Internet-standard technology called SSL. This encrypted connection prevents information from being intercepted as it travels the Internet between our systems. You can verify that you are viewing a secure web page by checking your browser’s lock icon — on a secure page the lock will appear in the “locked” position.
Your credit card information is immediately sent through a secure connection to our credit card processor and is retained on our server for a maximum of 24 hours after your transaction has processed, unless you choose otherwise.
Saved credit card numbers can be deleted from your account at any time. All credit card numbers are kept in an encrypted form with full PCI compliance.
During checkout, Alan Simmons Music offers customers the opportunity to save their credit card numbers for streamlining future purchases.
ASM Sales Ltd (“Alan Simmons Music”) respects your rights to privacy. Alan Simmons Music utilizes the following practices in regards to any information Alan Simmons Music is provided or obtains about users of Alan Simmons Music’s website located at www.banksmusicpublications.co.uk (the “Site”).
COLLECTION AND USE OF INFORMATION
Unless you provide additional information, Alan Simmons Music collects only the following non-personal information as you browse through the Alan Simmons Music web site:
the domain name and browser you use to access the Internet;
the IP address of your computer;
the date and time of your visit;
the pages you visited; and
the address of the web site you visited immediately prior to visiting the Alan Simmons Music site
In order for you to register with the Site, fulfill transactions or receive services through the Site, Alan Simmons Music may require you to provide more detailed information. Common items may include without limitation your name, mailing and email addresses and telephone number. When you purchase a product or service from Alan Simmons Music, apply for membership to the Alan Simmons Music communities, or enter your name in a contest through the Site, Alan Simmons Music may collect your such personal information as commercially or logistically necessary to complete your request. This information can include personal information relevant to your relationship to Alan Simmons Music. This information can also include the credit card type, number and expiration date and other relevant information relating to any order for goods or services you place through the site.
By accessing the Site, you are agreeing to allow Alan Simmons Music to collect and utilize your information for any lawful purpose, including without limitation to complete all transactions you request through the Site and to disclose that information and details of all such transactions to Alan Simmons Music’s various board committees and/or any necessary payment processors. Because of the nature of the Internet, your data may pass through any country.
Alan Simmons Music may send you promotional and informational materials using the email or mailing address you provided on the registration screens on the Site or via cookies. From time to time Alan Simmons Music may notify you of special promotions, new products or services or other information that may interest you. Alan Simmons Music will not send you this type of information if you inform Alan Simmons Music you do not wish to receive such materials.
Alan Simmons Music reserves the right to disclose information acquired through the Site to such law enforcement agencies, when Alan Simmons Music believes, in good faith, that such disclosure is reasonably necessary to protect the rights, property or safety of other persons, or to comply with any.
Alan Simmons Music will use commercially reasonable precautions to protect from misuse any information that Alan Simmons Music collects from you through the Site. However, Alan Simmons Music does not guarantee that any such information will not be misused or disclosed to third parties by means beyond our control. Alan Simmons Music will not have any liability to you for any such misuse or disclosure.
You may self-cancel digital sheet music orders for up to seven days after purchase, if you have not yet downloaded and/or printed your sheet music. Please click here for further information
No returns will be granted past 90 days.
If an Song Library order has been successfully downloaded or printed, we are unable to grant a refund due to the copyright restrictions and agreements we hold with our publishers.
Your control of your personal information:
You may view and modify all your own personal information that alansimmonsmusic.com retains. To do this, simply click My Account, a link appearing on the top of every page on our site. We will request your password when you do this, unless you have already signed in.
Within this My Account page, you will see several options for managing your personal informaiton. Click the link for the information you wish to view or edit.
Likewise, if you have subscribed to alansimmonsmusic.com regular e-mail newsletter, but no longer wish to receive it, simply go to My Account to unsubscribe.
We use a persistent cookie to identify you as a shopper when you return to our site, and to make sure we prepare any digital sheet music for you properly. You must still enter a password to view or change any of your personal information. Unless you erase it, this cookie may be retained on your computer for up to one year.
We may also use temporary cookies to enhance your shopping experience; for instance, in order to help you narrow your most recent search. Your browser only retains these cookies during your current browsing session.
We never use or allow so-called “third-party” cookies that might allow other sites to tell that you’ve been to our site. If you suspect some other party has somehow managed to set their own cookies from our site, please notify us immediately.